Rogers have chosen to halt all sales of the HTC Dream in Canada as of the end of today (Saturday 16 January). This is due to a problem with the handset that involves the GPS and the software generally which hinders 911 calls. Obviously this is quite a major issue because that number takes you through to emergency services. An internal memo that has been circulating on Friday tells all employees to stop all sales of the device, activations and upgrades to the device. This affects both the black and white handset and current owners are being asked to turn off GPS tracking on their device until the next Android 1.5 upgrade is released. The internal memo is available for viewing below.

Source: MobileSyrup

Taken from Sales Central

Start Date: January 15, 2010
End Date: On-going
Regions: National
Reference # NDP 2010-01-17

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!!! ATTENTION !!! Cease ALL HTC Dream Sales!
EFFECTIVE IMMEDIATELY

Due to a software issue, ALL sales (activations, upgrades, and device sales) of HTC Dream are to STOP IMMEDIATELY until further notice.

In addition:

There will be NO SUBSIDY paid for activations or upgrades on the HTC Dream effective as of end of day today;
This applies to all SKUs of the HTC Dream;
DREAMBLKR
DREAMWHTR
These devices will be removed from Vision21, Sales Central, point of sale systems, Rogers.com, and telesales effective as of end of day today;
More information to follow.

Unofficial Statement from Rogers

I’m writing to share some urgent news with our Rogers HTC Dream customers.
We have contacted all of our Dream customers by text message asking them to disable GPS location on their HTC Dream device to ensure all 911 calls complete.

HTC is expediting a software fix to the 1.5 Android Operating System that will address this issue – and provide several other improvements to the OS.

We expect this upgrade to be available very soon. In the meantime, Dream customers need to follow these steps:
1) Select Menu
2) Select Settings
3) Select Location
4) Uncheck Enable GPS Satellite

Please note that the Rogers HTC Dream is the only device affected.
Protecting our customers’ safety is our top priority and we communicated with our customers as soon as we were made aware of the issue. We have texted all affected customers and we have immediately requested that the device be taken off the shelf until HTC implements its upgrade.”